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刊登日期: 2022-04-26

Hong Kong Airport Services Ltd (HAS)

Hong Kong Airport Services Ltd (HAS)

香港機場地勤服務有限公司(HAS)乃國泰航空公司全資附屬公司,為香港國際機場提供一站式地勤服務,包括飛機裝卸、行李處理、貨物及郵件運送、航機統籌、航機載重平衡、客橋及客梯車運作、行李箱儲存及管理、以及機組人員接載服務。在旅客及航機處理方面,HAS提供的服務包括辦理旅客登機手續、票務、航班調度以及貨運文件處理等。
 
本公司大量招聘業界專才,全面拓展業務。現誠意邀請你加入我們的團隊!
 
想進一步了解HAS,請瀏覽下列網址 www.has.com.hk.

Passenger Services Officer (Japanese Speaking)

Responsibilities
·         Provide passenger reception, check-in, arrival and transit services to our clients
·         Provide check-in service at counter / in-town / transfer desk / Skypier
·         Answer passenger enquiry at Airlines Service Desk
·         Perform pre-flight and post-flight duties
·         Perform queue combining at check-in counter / transfer desk
·         Assist passenger at Self Check-in Kiosk
·         Support his / her superiors in flight disruptions and difficult passenger handling
·         Comply with new handling requirement or procedure of customer airlines if any
·         Adhere with company policy and standard such as grooming and uniform standard
·         Attend training sessions, as and when required
·         Complete other assignments allocated by his / her superior

Requirements
·         HKCEE / HKDSE or equivalent
·         Minimum 1 year relevant experience
·         Fluent in Japanese with JLPT N1 and proficiency in English & Cantonese and ability to communicate in Putonghua
·         Mature with good interpersonal skills and be dedicated to providing high levels of customer service
·         Willing to work on shift, 48 working hours & 5 working days per week

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