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刊登日期: 2022-04-26

Hong Kong Airport Services Ltd (HAS)

Hong Kong Airport Services Ltd (HAS)


Passenger Services Officer (Japanese Speaking)

·         Provide passenger reception, check-in, arrival and transit services to our clients
·         Provide check-in service at counter / in-town / transfer desk / Skypier
·         Answer passenger enquiry at Airlines Service Desk
·         Perform pre-flight and post-flight duties
·         Perform queue combining at check-in counter / transfer desk
·         Assist passenger at Self Check-in Kiosk
·         Support his / her superiors in flight disruptions and difficult passenger handling
·         Comply with new handling requirement or procedure of customer airlines if any
·         Adhere with company policy and standard such as grooming and uniform standard
·         Attend training sessions, as and when required
·         Complete other assignments allocated by his / her superior

·         HKCEE / HKDSE or equivalent
·         Minimum 1 year relevant experience
·         Fluent in Japanese with JLPT N1 and proficiency in English & Cantonese and ability to communicate in Putonghua
·         Mature with good interpersonal skills and be dedicated to providing high levels of customer service
·         Willing to work on shift, 48 working hours & 5 working days per week