Responsibilities:
- Handle the customer enquiry hotline in a professional and timely manner
- Responsible for the daily operations of the tram charter division, including but not limited to handling and arranging the party trams' logistics for private bookings and company shootings' purposes.
- Work on a range of marketing and partnership projects that builds the company's brand and commercial capabilities
- Provide support for other areas of marketing & customer services as assigned by seniors
Requirements:
- Bachelor degree or above
- Minimum 1 year of relevant experience; Fresh graduate will be considered on merits
- Good command of both spoken and written Chinese and English
- Proficiency in MS Office and Chinese Word Processing
- Good communication and interpersonal skill
An Ideal Candidate should be:
- Passionate about tram
- Possessing an excellent customer service attitude
- Detailed-minded in daily operations
- A potential project lead who could work without much supervision, and with the vision to learn the full marketing spectrum
Attractive salary and fringe benefits will be offered to the successful candidates. Interested parties please apply with resume stating current and expected salary, available date by clicking “Apply Now”.
HONG KONG TRAMWAYS LIMITED
Hong Kong Tramways has been serving Hong Kong since 1904. It has been keeping up efforts in developing a worldwide recognized icon, while offering the greenest, the most affordable, and the most joyful transport mode in Hong Kong.
Hong Kong Tramways is owned by RATP Dev Group.
About the Commercial and Brand team:
The Commercial and Brand team works at the front line of the company’s image, not only via marketing means, but also customer services, commercial and partnerships and more. This position is a true representation of a combination of all, with the opportunity to handle daily customers’ encounters, managing the tram charter division, and also engage in marketing and partnership activities.
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