Responsibilities:

• Oversee the planning and implementation of IT system projects in Hong Kong and Mainland China.
• Provide support for core business unit operations, covering both existing products and new initiatives
• Monitor and maintain the health and security of products
• Perform market research to remain informed about technological and related business developments
• Manage project schedules, resources, and associated risks.
• Escalate issues as needed to facilitate project completion.
• Collaborate with business stakeholders to gather user requirements for business systems projects, including conducting user interviews, collecting requirements, analyzing user challenges, and providing recommendations for product improvement.
• Carry out system analysis, implementation, testing, user training, and documentation for IT systems. Responsibilities also include user research, product and market analysis, and contributing to product strategy. Prepare product requirement documents, manuals, presentations, and related solution materials.
• Evaluate products, select vendors, and manage procurement processes for IT solutions and products. Ensure vendors meet contractual obligations and deliverables on schedule and within budget.
• Occasional travel to Mainland China is required.
  
  

Requirements:

• Degree in Computer Science, Business Computing, IT, or a related field.
• 6-8 years of system implementation experience in large companies.
• At least 5 years as a product/project manager with strong planning, requirement definition, architecture, and design skills; well-versed in product development processes.
• Minimum 2 years' experience with SaaS, CRM, marketing, or mobile app products.
• Proven track record with CRM projects and familiarity with HK's CRM ecosystem (loyalty engines, mini programs) preferred.
• Facility Management System experience in HK is an advantage.
• Solid knowledge of IT infrastructure, cloud, and security is a plus.
• Excellent communication and interpersonal abilities.
• Fluent Mandarin required; strong written and spoken English and Chinese skills essential
• Embracing our values of integrity, sustainability, excellence and openness

We are an equal opportunity employer and welcome applications from all qualified candidates. We offer an attractive remuneration package and excellent prospects for career advancement to the right candidate. Please send detailed resume to Human Resources Department by clicking “Easy Apply” button. For more information about our Company, please visit our website: http://www.hanglung.com/ Please read the following Personal Information Collection Statement before applying.

Personal Information Collection Statement (For recruitment purposes)

Information collected by Hang Lung Properties Limited and/or its associated companies will be treated in strict confidence and will be used exclusively for recruitment and other employment-related purposes. Information collected may be disclosed to such person or organization for the purpose of verifying the accuracy of the information provided by the applicant. The provision of true, complete and accurate information required in support of applications is necessary for selection purposes. Failure to do so may affect the processing and outcome of your application. Applicants who do not hear from us within 8 weeks from the date of application may consider their applications unsuccessful and their personal data will typically be destroyed within 12 months after rejection of the application. Applicant has the right to request access to and correction of your personal data in writing to “Data Protection Officer of Hang Lung Properties Limited” at 28/F, Standard Chartered Bank Building, 4 Des Voeux Road Central, Hong Kong.

For further information, please refer to Hang Lung Properties Limited’s Privacy Statement at https://www.hanglung.com/en-us/special-pages/privacy-policy-statement.