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刊登日期: 2023-08-18

DON DON DONKI

DON DON DONKI

About Pan Pacific Retail Management (Hong Kong) Co., Limited

Don Quijote, a Japanese discount retail chain famously known as “Donki”, is expanding to Southeast Asia as Don Don Donki.

Don Quijote Group's holding company for overseas operations, Pan Pacific International Holdings Pte. Ltd. (PPIH) based in Singapore, will develop the Don Don Donki stores for Southeast Asia.

The Don Quijote Group was established in 1980 and opened its first Don Quijote general discount store in 1989. It has since steadily expanded its business and its network of stores by developing a unique type of business based on its store concept of providing “convenience,” “discount” and “amusement,” and by pursuing mergers and acquisitions.

Listed on the Tokyo Stock Exchange in 1998 and restructured under a pure holding company in 2013, it has grown into a general retailing group with 350 stores, the cumulative number of customers reaching 300 million a year and annual consolidated sales topping 800 billion yen in Japan. Its revenue and operating profit have increased for 27 consecutive years.

Outside Japan, the Group has been operating three Don Quijote USA stores in Hawaii since 2006. In July 2013, PPIH was established in Singapore as the headquarters of the Don Quijote Group’s overseas operations. In September of the same year, Marukai Corporation, which operates nine stores in California and two stores in Hawaii, came under the umbrella of the Group.

At home and abroad, the Don Quijote Group has not only provided customers with what they needed when they needed it but also built a business model to help them enjoy shopping. It has also designed a variety of store formats best suiting the locations and trade areas where the stores are located -- regardless of their size and structure.

More about the Don Quijote Group: http://www.donki-hd.co.jp/en/

More about us: 
Facebook: https://www.facebook.com/donkitalent
Instagram: https://www.instagram.com/donkitalent

顧客服務主任

鑽石山DON DON DONKI 新店經已開幕,大量招募前線員工,歡迎向我們查詢~

成功面試者可獲DON DON DONKI現金優惠券!
 
職責:
  • 處理店舖內的顧客服務問題,並向店舖管理團隊提供即時解決建議及方案。
  • 監督和管理顧客服務團隊,並為團隊提供所需的培訓。
  • 為店舖員工(包括收銀員及店務員等)提供顧客服務技巧培訓,以提升顧客服務水平
  • 確保及時跟進所有投訴個案及匯報店舖管理層
  • 定期向公司管理層匯報及提交顧客服務報告和建議
  • 確保顧客服務水平符合公司標準及要求
  • 為顧客帶來滿意的購物體驗
  • 與店舖管理層建立及保持良好的合作關係
  • 處理由經理/店長安排之其他工作
入職要求:
  • 5年或以上相關零售業顧客服務管理經驗 (如具百貨公司,大型超市,酒店或飲食業的相關顧客服務工作經驗更佳)
  • 需具備培訓和發展員工之經驗
  • 能在壓力環境下完成工作
  • 如對日式貨品 (新鮮食品,食品,非食品)有基本應知將優先考慮
  • 積極主動,喜愛與人溝通,良好顧客服務及溝通技巧
  • 良好粵語,英語及普通話溝通技巧
  • 需輪班工作
工作時間:
每週5天工作 | 每天10小時工作(1小時用膳時間)| 輪班輪休
 
工作地點:
黃埔
 
薪金:
底薪可達$20,000 (視乎經驗)
 
福利:
年終雙糧 | 醫療及牙科福利 | 14-21天有薪年假 | 17天公眾假期 | 季度勤工獎金 | 借舖津貼 |  通宵更交通津貼 | 颱風當值津貼 | 生日假 | 結婚假, 產假, 侍產假, 恩恤假 | 有薪病假 | 員工購物優惠 | 海外培訓機會 | 員工介紹獎賞 | 專業在職培訓及良好晉升機會

如有興趣加入,即按以下連結作網上申請: (DON DON DONKI) https://forms.office.com/r/HmpiLGbqmQ  / (鮮選寿司) https://forms.office.com/r/LRcEttkFwM 或
瀏覽我們的官方網頁上申請: https://www.dondondonki.com/hk/careers/

如有其他疑問,歡迎透過WhatsApp 6792 6508 (DON DON DONKI) 或 5589 9842 (鮮選寿司) 聯絡我們安排面試。

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如有興趣應徵本公司的職位,歡迎出席下列即將舉行之主題或大型招聘日,可攜帶過往工作証明或學歴証明到場面試,無須預約。
 
大型招聘日
日期:2023年8月21日(一)
時間:上午11時至下午6時
地點:鮮選寿司銅鑼灣名珠城店 - 香港銅鑼灣百德新街22-26號珠城大廈1樓舖
 
日期:2023年8月23日(三)
時間:上午10時至下午5時
地點:DON DON DONKI屯門市廣場分店 – 新界屯門屯順街1號屯門市廣場UG層001-023號
 
日期:2023年8月29日(二)
時間:上午10時至下午5時
地點:DON DON DONKI九龍灣淘大分店 - 九龍牛頭角道77號淘大廣場第3期一樓F188-204號舖
 
日期:2023年8月31日(四)
時間:上午10時至下午5時
地點:鮮選寿司海之戀分店 – 新界荃灣大河道100號海之戀商場2樓16號鋪

*所有個人資料絶對保密,並只用作招聘用途
 

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