ECjobsonline 搵工易
刊登日期: 2022-11-15

Seoul Recipe

Seoul Recipe

Seoul Recipe is founded in 2017, which is Hong Kong's favourite pit-post for a simple, affordable, and declicious Korean food experience - available to-go, or via online home delivery

We are fast expanding in HK not only owned our boasts food counters and flagship store in Central, Admiralty,

Quarry Bay and Kowloon Tong but also our first retail shop newly opening in Causeway Bay. We are providing and delivering the selection of exclusive and authentic taste of Korean products including speical Korean wine, Korean beef, Korean desserts, grab-and-go food, and more. 

Coping with the company growth, we are now looking for you to join with us experiencing in Korean gourmet journey.

Customer Service Representative / Operation Assistant (Korean Food Service Provider)

Job Highlights
  • Strong Customer-Oriented Mindset
  • Passion and basic knowledge of Korean food product
  • Well spoken & written of English and Chinese

Job Responsibilities
  • Provide excellent customer services to maintain good relationship with customers, follow up customer inquiry and order via inbound call, email and other digital platforms
  • Assist in daily operations and documentation on food ordering 
  • Liaise with external corporation and personal customers
  • Work closely with internal teams to follow up order delivery status and enquiries from customers
  • Strong sense of responsibility, proactive, able to work under pressure and working in a fast-pace environment
  • Ad hoc tasks as required
  • Shopify
  • Diploma or above in Business or related discipline
  • At least 2 years relevant experience in customer service field related Catering / F&B / Retail sectors
  • Experience in food retail industry and has passion for "Korean Food" sales will be advantage
  • Strong sales and negotiating technique with good analytical and reporting skills
  • Proficiency in Word, Excel & Powerpoint and digital platforms
  • Good command in both English & Chinese, with proficiency in Korean is definite an advantage
  • Flexible and able to work under pressure with tight schedules
  • Well organized and able to manage handling customers enquiries or/ and complaints
  • Strong customer-oriented mindset with excellent communication and interpersonal
  • Immediately available is preferred
Staff Benefits you can enjoy:
5 Days Work Week, Competitive Salary, Discretionary Performance Bonus, Staff Discount, Birthday Leave, Free Lunch, Performance Bonus

Work Location you can consider:
Tsuen Wan


Interested parties, please send your full resume, present & expected salary and availability to our WhatsApp - 6773 0201.
(All data collected will be used for recruitment purpose only.)