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刊登日期: 2021-11-01

Anglo East Surety Ltd

Anglo East Surety Ltd

東英保險代理有限公司

Customer Service (控制中心操作員)

Job Highlights:
  • Security Operation Support, Shift duty required, 8 hrs rotate shift
  • Experience in Customer Service Field
  • QAS Cert, Call Centre
Major Duties & Responsibilities:  
  • To perform daily operations at Control Room including alarm signals processing;
  • To provide high-quality support for both of internal parties & external customers;
  • To handle and resolve customers’ enquiries;
  • To record call orders and arrange technical support for maintenance & emergency service;
  • To provide customer service for security system signals;
  • Work closely with security operation team and give suitable responses.
  • Willing to work on shift duties (8 hrs per shift), including overnight shifts.
Basic Requirements:
  • Holder of valid QAS Certificate is preferable
  • Good command in English and Chinese
  • Experience in customer service/call centre is preferable
Other Attractions:
  • Night shift allowance
  • Knowledge competition award
  • Suggestion Scheme
  • Medical Scheme

We offer excellent career prospects, competitive remuneration to the right candidate.

Interested parties, please apply with a detailed resume, current and expected salary to 
recruithr@aeg.com.hk or contact Ms. Lam on 2627 2715 for further information.
 

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