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刊登日期: 2018-11-15

HGC Global Communication Ltd

HGC Global Communication Ltd

HGC Global Communications Limited (HGC) is a leading fixed-line operator, IT service provider, carrier’s carrier and one of Hong Kong’s largest-scale Wi-Fi service providers. HGC empowers local and overseas customers with one-stop international, corporate, data centre and residential broadband services. HGC owns and runs an extensive optical-fibre network, coupled with four cross-border routes integrated with three of mainland China’s tier-one telecoms operators, plus a world-class international network. The company is committed to developing cloud computing services and offering high-speed Wi-Fi service under the “HGC On Air” brand.

Technical Support Officer

*New Joiner Bonus $12,000*

** 歡迎所有職位應徵者 **

** 出席招聘日而最終獲聘及符合條件者,均可獲新人獎金$2,000 **
 
Responsibilities:
  • Provide hotline services on technical support, fault diagnosis and troubleshooting for business customers
  • Guide customers for proper setting in network connection and attempt appropriate remote fixing action
  • Co-ordinate with vendors and internal parties in providing one-stop solution
Requirements:
  • Form 5 graduated with certificate in Telecommunications, IT, Electronic Engineering and other related disciplines
  • 1-2 years experience in ISP / Telecommunication industry is highly preferred
  • Basic understanding on various Internet applications like IE, Netscape, Outlook Express, and Safari would be an advantage
  • Good telephone manner and customer services skills
  • Conversational English & Mandarin
  • Shift Duty is required, 5 days/week
  • Fresh graduated are welcome
如未能出席招聘日,歡迎WhatsApp或致電查詢預約

WhatsApp/Wechat: 9678 0152
Email: career@hgc.com.hk

Facebook:
www.facebook.com/hgcbroadband
IG: www.instagram.com/hgc.broadband

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