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刊登日期: 2018-07-17

Adecco Personnel Limited

Adecco Personnel Limited

Adecco is a leading human resource solutions company in Hong Kong with general staffing and specialties division. Our comprehensive range of services includes temporary & contract staffing, permanent recruitment, outsourcing, executive search, leadership development, career management & outplacement services

Helpdesk / IT Support / Desktop support

  • Act as the first point of contact and the first line support in all IT issues
  • Provide high quality solution to IT issues, or forward issues to the appropriate support group.  Escalate whenever necessary.
  • Maintain a high level of users' satisfaction
General IT support
  • Provide support to a geographically distributed end user base on PCs, printers, video/audio conference, office automation tools, software installation according to group's standard
  • Maintain knowledge base for systematic problem solving process
System Administration
  • Users access rights maintenance
  • Carry out daily system and infrastructure administration including logs and backups checking
  • Perform systems maintenance including upgrade, patching, diagnosis and troubleshooting
  • Monitor and manage a geographically distributed IT environment