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刊登日期: 2018-02-27

SERVICEONE LIMITED

SERVICEONE LIMITED

ServiceOne Limited is an independent IT services provider founded in 1999, with over 2,000 employees in 52 offices across Hong Kong, mainland China and Macau. We provide Well-Rounded IT services, including secondment service, warranty and maintenance service, IT outsourcing service, helpdesk and technical support services. Our clients are major corporations in all sectors including Banking & Finance, Telecommunications, Government and Educational and other business nature. To Stay true to ServiceOne's ongoing mission that is to deliver the highest quality services to all her customers, we invite high-caliber candidate of you to join our company. For more information, please visit our Website at www.sogservice.com

Deskside Support / Helpdesk Support (Investment Bank)

Responsibilities:
  • Provide onsite support on Desktop systems, hardware/software installation and networks
  • Manage and process the incidents and requests through ticket system
  • Ensure timely resolution of issues by acquiring necessary information to best measures impact to the customer
  • Update and communicate with vendors for incoming hardware orders and repairs
  • Assist project in support and ad hoc technical assignments as required
Requirements:
  • Diploma / Degree in Information Technology or Computer related disciplines
  • At least 2-3 years of relevant experience in IT support is preferred
  • CCNA/CCNP, MCP or MCSE holder will be definitely an advantage
  • Solid experience of Intel based PC hardware/peripherals
  • Good knowledge of network and server side infrastructure 
  • Fluent in English on both written and spoken is a Must
  • Fresh graduate are also welcome 

For Interested parties, please send your resume with date of availability and expected salary by email for application.

Personal data collected will be used for recruitment-related purposes only
 

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