YESSTYLE.COM LIMITEDYesStyle.com is the first online retailer in Asia to globally distribute a wide range of lifestyle and fashion products from the region. The sister website of YesAsia.com, the world's No. 1 Asian Entertainment retailer, YesStyle.com aims to establish a new online standard for fashion and lifestyle shopping. We invite you to join us as:
Customer Service OfficerResponsibilities :
- Handle customers complaints & enquiries, including answering email & phone calls.
- Initiate, plan and execute cross-departmental customer- enhancement projects and follow-ups
- Maintain customer orders
- Inspect product quality, check order report & side tasks and follow up ad-hoc tasks
- Diploma or above
- Minimum 1 year experience in CS field
- Excellent command of spoken and written English, Cantonese (with Mandarin also preferred)
- Major in English study is an advantage
- Computer literate, proficiency in MS Office and Access
- Chinese typing is a must
- 7 day Shift duties required (including public holidays and weekends)
- Experience in e-commerce industry will be an added advantage
- Open minded, flexible and able to work in a highly dynamic, high pressure environment and meeting tight deadline
- Logical problem solving skill & able to multi-task.
- Able to work under minimum supervision
- Interested in entertainment & fashion products
- Must be a team-player
To know more about us, please visit www.yesasia.com and www.yesstyle.com
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