ECjobsonline 求職招聘網
刊登日期: 2016-10-13


YESSTYLE.COM LIMITED is the first online retailer in Asia to globally distribute a wide range of lifestyle and fashion products from the region. The sister website of, the world's No. 1 Asian Entertainment retailer, aims to establish a new online standard for fashion and lifestyle shopping. We invite you to join us as:

Customer Service Officer

Responsibilities :
  • Handle customers complaints & enquiries, including answering email & phone calls.
  • Initiate, plan and execute cross-departmental customer- enhancement projects and follow-ups
  • Maintain customer orders
  • Inspect product quality, check order report & side tasks and follow up ad-hoc tasks
Requirements :
  • Diploma or above
  • Minimum 1 year experience in CS field
  • Excellent command of spoken and written English, Cantonese (with Mandarin also preferred)
  • Major in English study is an advantage
  • Computer literate, proficiency in MS Office and Access
  • Chinese typing is a must
  • 7 day Shift duties required (including public holidays and weekends)
  • Experience in e-commerce industry will be an added advantage
  • Open minded, flexible and able to work in a highly dynamic, high pressure environment and meeting tight deadline
  • Logical problem solving skill & able to multi-task.
  • Customer-oriented
  • Able to work under minimum supervision
  • Interested in entertainment & fashion products
  • Must be a team-player

To know more about us, please visit and

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